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APMG-International AgilePM-Practitioner Exam Syllabus Topics:

Topic
Details

Topic 1

People and Roles: In this section, the topics covered include various roles involved in an Agile project and how they relate to each other. The topics covered include the responsibilities of the Agile Project Manager, agile teams, and business owners.

Topic 2

Techniques: In this section, the topics covered various techniques that can be utilized including iterative development. Candidates are tested for their know-how of agile techniques and timeboxing.

Topic 3

Lifecycle and Products: This section of the exam covers topics such as Agile project lifecycle, various stages of the lifecycle, agile products, Vision Documents, and Prototypes.

Topic 4

Planning and Control: In this section, the exam covers planning and control of the project and vital concepts such as estimation and iterative strategy. It also covers how to utilize MoSCoW prioritization and mitigate any risks.

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APMG-International Agile Project Management (AgilePM) Practitioner Exam Sample Questions (Q24-Q29):

NEW QUESTION # 24
Answer the following questions about the use of the Agile principles.
Final checks carried out on the rooms delivered in Timebox A show that two of the items do NOT meet the required Must Have standards related to the use of traditional wall coverings and paints. These items have therefore been recognised as NOT delivered and will have to be re-planned.
Which Agile principle MOST influences this course of action?

A. Build incrementally from firm foundations.
B. Never compromise quality.
C. Collaborate.
D. Communicate continuously and clearly.

Answer: B

NEW QUESTION # 25
The Change Manager is discussing the relocation of the Selco staff to the UniCo office with the Operations Director. They are using the SCARF framework of people's social experience to guide management actions. Answer the following questions about the use of David Rock's SCARF framework to increase the motivation for change.
One aim of the relocation is to develop a less hierarchical culture. The relocation team hear that staff believe managers are still getting special treatment in the allocation of desks. To mitigate this concern, they have planned for groups to move separately over a few weeks and have communicated details with each group independently.
Is this an appropriate approach to reward the brain in the need for 'fairness,' and why?

A. Yes, because frequent communications will help discourage emotional responses.
B. No, because 'fairness' should be based on establishing equality across all staff.
C. Yes, because small change steps will focus staff on changes that relate only to them.
D. No, because 'fairness' relies on providing appropriate access to all relevant change information.

Answer: B

Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
The SCARF framework emphasizes the importance of fairness, defined as treating people equitably and ensuring transparency in processes and decisions. In this scenario, staff are concerned that managers are receiving preferential treatment, undermining the sense of fairness during the relocation.
1. Why Fairness is Key in the SCARF Framework
* Fairness is a critical driver of motivation, fostering trust and reducing resistance to change.
* Perceived inequality or favoritism, such as managers receiving "special treatment," creates resentment and disengagement.
To maintain fairness, the relocation plan should ensure equality and avoid actions that reinforce perceived hierarchies or favoritism.
2. Why Option B is Correct
* Fairness should be based on establishing equality across all staff.
* Addressing concerns about special treatment requires ensuring that all staff, including managers, are treated equitably in desk allocations.
* Communicating independently with groups or implementing staggered moves does not address the core issue of perceived inequality.
3. Analysis of Other Options
* Option A: No, because 'fairness' relies on providing appropriate access to all relevant change information.
* While transparency is important, fairness is primarily about ensuring equality. Merely providing information does not resolve the perception of inequality in desk allocations.
* Eliminate.
* Option C: Yes, because small change steps will focus staff on changes that relate only to them.
* Focusing on smaller steps or individual groups might improve clarity and reduce resistance, but it does not directly address concerns about fairness. The root issue-perceived favoritism-remains unaddressed.
* Eliminate.
* Option D: Yes, because frequent communications will help discourage emotional responses.
* Communication is valuable in managing change, but fairness depends on equitable treatment, not just communication. If staff perceive inequality, frequent communication alone will not resolve their concerns.
* Eliminate.
4. Practical Implications
* To address fairness concerns, the relocation team should take visible steps to ensure that desk allocations are equitable for all employees, including managers.
* A transparent decision-making process, involving staff input, can further enhance perceptions of fairness.
5. Reference to SCARF Framework
* Fairness: Fairness is about ensuring everyone is treated equitably and that decisions are perceived as just and transparent. Failure to address perceived inequalities can lead to disengagement and demotivation.

NEW QUESTION # 26
Answer the following questions about the contents of the DSDM products.
Each of the following questions includes true statements about the project but only two statements are appropriate entries for the DSDM product identified.
Remember to limit your answers to the number of selections requested in each question.
Which 2 statements represent appropriate entries for the Business Case?

A. The Sales Manager has calculated that the new coffee shop insurance product will increase revenues by 10% each week.
B. A list of high-level functional and non-functional requirements that the project should meet written as User Stories.
C. Coffee shops that sell Fairtrade products and alcohol from local breweries out perform other coffee shops in the market.
D. Market research shows that the number of coffee shop patrons taking legal action against retailers has increased by 200% over the past two years.
E. The Sales Manager has been asked to produce a report within the next two days showing the number of generic insurance policies sold to coffee shops over the past three years.

Answer: A,D

Explanation:
For the XAN Insurance Company Web Project and considering the Agile Project Management approach, particularly the Dynamic Systems Development Method (DSDM) framework which emphasizes business value and active user involvement, the Business Case should justify the project in terms of cost, benefit, and risk.
Selected Statements for the Business Case:
D). The Sales Manager has calculated that the new coffee shop insurance product will increase revenues by 10% each week.
E). Market research shows that the number of coffee shop patrons taking legal action against retailers has increased by 200% over the past two years.
D). This statement provides a clear financial projection for the benefits of the project, which is a critical component of a Business Case. It quantifies the expected revenue increase, offering a tangible benefit to justify the project investment.
E). This statement outlines a market trend that necessitates the project, highlighting the increased demand for insurance due to rising legal actions against coffee shops. It underscores the relevance and timeliness of the project, adding to the justification for undertaking the project.
Why Other Statements Are Excluded:
A). While high-level functional and non-functional requirements are essential for project planning, they typically belong in project requirements documentation or the Project Brief, rather than the Business Case.
B). This statement provides market insight but does not directly justify the project from a cost-benefit-risk perspective. The relevance of selling Fairtrade products and alcohol to the insurance product project is tangential.
C). The request for a report on past sales provides background information but does not in itself justify the project investment. It might be used to inform the Business Case but is not a direct component of it.

NEW QUESTION # 27
Most of the Customer Services staff are working with the new processes. However, there are a number of remaining staff who don't want to be trained in the new technologies and wish to continue supporting the old business areas.
Which is the MOST appropriate intervention from the Customer Service Director?

A. Consider leaving some of the existing structure unchanged so that those who may not find the change workable can be accommodated.
B. Identify workarounds for those staff who resist the new processes so that they can remain operating within the new structure.
C. Shock staff into action by telling them that some staff will lose their place in the organization if they are unable to make adjustments.
D. Maintain a listening stance, showing interest in understanding the reasons for the discomfort that many are feeling over the changes.

Answer: D

Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
Context from the UniCo Scenario:
The Customer Services staff are grappling with resistance to new technologies and processes due to discomfort or attachment to older methods. The Customer Services Director must intervene in a manner that minimizes resistance, builds trust, and encourages adoption of the changes. Understanding the root cause of the resistance is key to managing and addressing it effectively.
Analysis of Each Option:
* A. Identify workarounds for those staff who resist the new processes so that they can remain operating within the new structure.
* Why Incorrect:While workarounds may provide short-term relief, they compromise the change initiative by creating inconsistencies and preventing full integration of the new processes. It risks undermining the strategic goals of moving to innovative solutions.
* B. Maintain a listening stance, showing interest in understanding the reasons for the discomfort that many are feeling over the changes.
* Why Correct:Maintaining a listening stance demonstrates empathy and fosters psychological safety, encouraging staff to openly share their concerns. This allows the Director to identify and address specific barriers to change. Engaging staff in this way builds trust and aligns with Agile principles of stakeholder collaboration.
* C. Shock staff into action by telling them that some staff will lose their place in the organization if they are unable to make adjustments.
* Why Incorrect:Using fear or intimidation may temporarily force compliance but is likely to backfire by increasing resistance, damaging morale, and eroding trust. It goes against AgilePM's emphasis on maintaining a supportive and collaborative environment during change.
* D. Consider leaving some of the existing structure unchanged so that those who may not find the change workable can be accommodated.
* Why Incorrect:This approach contradicts the strategic objectives of integrating Selco and transitioning to new technologies. Allowing parts of the old structure to remain undermines the long-term success and sustainability of the change initiative.
Why B Is the Best Option:
* Encourages Engagement and Trust:
* By listening to staff concerns, the Director shows respect for their opinions, fostering a culture of collaboration and inclusion. This aligns with AgilePM's principles of empowering individuals and teams to participate in the change process.
* Targets the Root Cause of Resistance:
* Resistance often stems from fear of the unknown or lack of understanding. A listening stance helps uncover these root causes, allowing tailored interventions to address them.
* Aligns with Change Management Best Practices:
* Kotter's Change Model and AgilePM both emphasize the importance of effective communication and stakeholder engagement to reduce resistance and build momentum for change.
References to AgilePM Framework:
* Stakeholder Collaboration:
* AgilePM promotes collaboration and open communication with stakeholders to address concerns and ensure their involvement in the change process. (AgilePM Practitioner Guide, Chapter 8:
Stakeholder Engagement)
* Empathy in Leadership:
* Effective change leaders understand and address the emotional and practical concerns of their teams. Maintaining a listening stance is a key behavior outlined in change management best practices. (AgilePM Practitioner Guide, Chapter 9: Empowering Teams)

NEW QUESTION # 28
Resources are limited. The Sales Manager has two marketing assistants who may be able to give a few hours a week between them to the project.
What action should the Project Manager take?

A. Schedule the two marketing assistants to work at different times so they can hand matters over to one another.
B. Make each Timebox as long as possible to ensure the marketing
assistants have enough time to complete any work allocated to them
within the boundaries of the Timebox.
C. Try to secure formal agreement as to how many hours per week the
marketing assistants will spend on the project.
D. Accept that members of the Solution Development Team will be
inconsistent.

Answer: C

Explanation:
In the context of Agile Project Management, it is crucial to have clear commitments regarding team members' availability to ensure that project planning and execution can be as accurate and effective as possible. By securing a formal agreement on the hours the marketing assistants can dedicate to the project each week, the Project Manager can better plan tasks and allocate resources, thereby optimizing the team's capacity and ensuring that project timelines and deliverables are realistic and achievable.
References:
The Agile Project Management (AgilePM) framework emphasizes the importance of clear communication, resource planning, and commitment from all team members to ensure project success. Having a formal agreement on availability helps in setting clear expectations and allows for more effective planning and utilization of resources within the constraints of the project, aligning with Agile principles of collaboration, adaptability, and iterative progress.

NEW QUESTION # 29
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